Frequently Asked Questions

General Questions

What does “FRS” stand for?

“FRS“ stands for “Free Radical Scavenger.“ The primary ingredient in FRS® is Quercetin, a very powerful all-natural antioxidant. Antioxidant molecules neutralize or “scavenge” free radicals to slow or prevent the cell damage free radicals cause in the body

How or when do I use FRS® products?

We recommend consuming 1-3 servings of FRS® products per day – one in the morning, one in the afternoon and more whenever you need extra energy.  For example, if you are exercising, we recommend consuming FRS® products 30-45 minutes prior to starting to exercise for best results.  You can safely consume FRS® any time, including at meals.

What are the recommended daily servings of FRS® ?

We recommend 1-3 servings per day. You can adjust this based on your lifestyle, caloric requirements and activity levels.

How should I feel after using FRS® ? How do I know FRS® is working?

Unlike many other “energy drinks” or products formulated with high amounts of caffeine, sugar, or chemicals, FRS® products are not intended to create a “high”, “crash” or “jitters”. Instead, FRS® works at the cellular level to produce natural sustained energy so you don’t experience the “dips” or run low on energy.

Some people may feel the effects of FRS® right away, while others may not notice the benefits until they’ve been consuming FRS® regularly for a few days.

Are there any scientific studies to confirm FRS® and/or quercetin is effective and works?

There are over 20,000 scientific studies on the benefits of quercetin. Visit our What’s Inside page to learn more.

How much quercetin is safe?

​Quercetin is one of the most common flavonoids in the diet and is found in many fruits and vegetables.  Almost everyone consumes small quantities of quercetin as part of their normal diets, about six mg per day on average. A serving of FRS has between 250 and 325 mg. Quercetin is readily digested and metabolized in the body.

​An expert analysis found that there is no known toxicity level for quercetin. For those sensitive to stimulation, start with 1 serving per day and work up to the recommended 2-3 servings per day. Many individuals and pro athletes drink 3+ servings per day.

Are FRS® products safe?

FRS products are very safe.  All of our ingredients are classified “GRAS” (Generally Regarded As Safe).  Should you have a special medical condition or concern, we always recommend consulting with your doctor or medical care professional before consuming our products.

Are FRS® products supposed to be yellow?

​Most ​FRS® products are the natural bright yellow of Quercetin.  Those few products which are not yellow have natural colors derived from fruits, vegetables, or spices.

Why is there sedimentation in the liquid products?

​Over time, certain natural ingredients such as Quercetin tend to fall out of suspension.  This is a completely normal process and nothing about which to be alarmed.  ​We do recommend shaking or stirring our products before consuming, to ensure the Quercetin and other ingredients are evenly dispersed throughout the product.

Are FRS® products tested on animals?

FRS® products are not tested on animals.

Does FRS® stain? How do I remove a stain?

​We use the highest grade and purity of quercetin and so sometimes it can stain your clothes. We recommend blotting your clothes with water or taking to the dry cleaner in the exceptional event this happens.

Is there a specific aroma associated with FRS® products?

​FRS contains seven essential vitamins and the all-natural antioxidant, Quercetin.  You may detect mild natural aromas. We always recommend chilling and shaking or stirring any of the beverage products before consumption for the ideal tasting experience.

Should FRS® beverage products be refrigerated before and/or after opening?

Unopened FRS® Drinks and Concentrates can be stored at room temperature. For an optimal tasting experience, we recommend chilling them before consumption. Once you have opened a Drink or Concentrate, please refrigerate.

Can FRS® products be added to recipes and cooked at high temperatures?

FRS® was not formulated to withstand high temperatures, so we do not recommend using for cooking.

Can you freeze FRS® products?

​We do not recommend freezing any products other than the Soft Chews.

What and where is the Best-By date? How do I know if a product is expired?

The Best-By date is the date by which we recommend that you use the product for the best physical and sensory experience. Generally, you can consume FRS® products for up to 8 weeks after the Best-By date. Depending on the product, the Best-By date will be located on the bottom, side, or neck of the product.

How much shelf life can I expect my product to have left when I receive my order?

We promise a minimum of 30 days shelf life on all orders unless a different Best-By date is stated on the product page at the time of the order.

Do FRS® products inhibit the absorption of iron?

No.

Why does FRS® change product formulations or flavors?

We update product formulations periodically to take advantage of scientific advances and also to address consumer feedback.

Where can I get free samples of FRS® ?

We currently do not have a program offering free samples.

Does FRS® sponsor events, causes, or individuals? If so, how do I apply?

​At the present time, we are not offering sponsorships or donations.

Information About Specific Ingredients

Caffeine

FRS® Healthy Energy® products contain a small amount of caffeine derived from green tea extract or coffee bean extract, equivalent to 1.5 to 4 oz. of coffee.  The caffeine in FRS® Healthy Energy® acts as a metabolic enhancer to help accelerate absorption of the patented FRS® Healthy Energy® formula in the body.​ Please visit our Product Comparison Chart to see which products contain caffeine and how much is in each product.  This information is also available on the product pages for each product.
Q-Force Chews are caffeine-free.

No Artificial Sweeteners

We use a variety of natural sweeteners in our products, including brown rice syrup, stevia, sugar, evaporated cane juice, juices, and erythritol (a natural sugar alcohol). ​Please visit our Product Comparison Chart to see which products use which sweeteners.  This information is also available on the product pages for each product.

Stevia

Stevia is a sweetener and sugar substitute extracted from the leaves of the Stevia Rebaudiana plant.  Stevia is 30 to 150 times sweeter than sugar,  but contains zero calories. ​Please visit our Product Comparison Chart to see which products contain Stevia.  This information is also available on the individual product pages.​

Brown Rice Syrup

Brown Rice Syrup is a natural sweetener and an alternative to high fructose corn syrup. ​Please visit our Product Comparison Chart to see which products contain Brown Rice Syrup.  This information is also available on the individual product pages.

Erythritol

Erythritol is a natural sugar alcohol. It is 60%-70% as sweet as sugar, close to zero calories (0.2 kilocalories per gram), and does not affect blood sugar. ​Please visit our Product Comparison Chart to see which products contain Erythritol.  This information is also available on the individual product pages.

Vitamins

Our products contain seven essential vitamins:  C, E, thiamine (B1), riboflavin (B2), niacin (B3), B6 and B12.

Amino Acids

FRS® Healthy Energy® and Q-Force® products do not contain Amino Acids.

Milk or Other Dairy

FRS® Healthy Energy® and Q-Force® products do not contain Milk or other Dairy.

Juices

Our Concentrates and Ready-To-Drink products contain juices.  Visit the individual product pages to learn more.

Green Tea

The FRS® Healthy Energy® patented formula contains Quercetin, Green Tea Extract, and seven essential vitamins.  These ingredients work together to trigger your cells’ natural ability to produce sustained energy.

Glycerin

The FRS® Healthy Energy® and Q-Force® Soft Chews contain trace amounts of glycerin, which is a by-product of Palm Oil.

MSG

​FRS® Healthy Energy® and Q-Force® products do not contain MSG.

Phosphoric Acid

FRS® Healthy Energy® and Q-Force® products do not contain Phosphoric Acid.

Inulin

Inulin is a naturally-occurring dietary fiber produced by many types of plants.  We use Inulin to help keep the Quercetin in suspension in our liquid products.

No Synthetic Colors

Most of our products are the natural, bright yellow color of Quercetin.  Some of our Soft Chews contain natural colors from fruits, vegetables, or other plants.

No Chemical Preservatives

FRS® Healthy Energy® and Q-Force® products contain only natural preservatives, such as Vitamin C.

No Artifical Flavors

FRS® Healthy Energy® and Q-Force® products contain only natural flavors.

Fish Oil or Other Animal-Based Ingredients

FRS® Healthy Energy® products and Q-Force® Original Orange Soft Chews do not contain fish oil or other animal-based ingredients. Q-Force® Immune+ Citrus Soft Chews contain Omega 3’s from fish oil and gelatin.

Corn and Corn Derivatives

​Our Soft Chews contain a very small amount of corn starch, which is used as an anti-caking agent in one of the dry ingredients.  No other products contain corn or corn derivatives.

Soy and Soy Derivatives

The FRS® Healthy Energy® and Q-Force® Soft Chews contain soy lecithin, which is used to improve the texture of the Soft Chews.

Nutrition Facts

How many calories are in FRS® Healthy Energy® products?

​​Please visit our Product Comparison Chart to see calorie levels for all products.  This information is also available on the individual product pages.

What is the total fat content in FRS® Healthy Energy® products?

​All FRS® Healthy Energy® and Q-Force® products contain less than 1 gram of fat.

How much sodium is in FRS® Healthy Energy® products?

All of our products contain less than 1% of the RDV of sodium and many products contain no sodium or only trace amounts of sodium.  Visit the individual product pages to learn more.

What is the carbohydrate count of FRS® Healthy Energy® products?

Carbohydrates vary by product.  ​Visit the individual product pages to learn more.

Do FRS® Healthy Energy® products have Weight Watchers points? Do you plan to offer this in the future?

​While we support a healthy active lifestyle, FRS does not currently list Weight Watchers points. However, you can calculate the points from the supplement facts table on our products.

Certifications and Classifications

FRS® Healthy Energy® and Q-Force® are dietary supplements.

FRS® Healthy Energy® and Q-Force® are classified as dietary supplements under FDA rules.

FRS® Healthy Energy® and Q-Force® are not certified kosher.

FRS® Healthy Energy® and Q-Force® are not certified kosher.

MOST FRS® Healthy Energy® and Q-Force® products are vegetarian and vegan.

Q-Force® Immune+ Citrus Soft Chews are not vegetarian or vegan, as they contain fish oil and gelatin.

FRS® Healthy Energy® and Q-Force® products are not certified organic.

FRS® Healthy Energy® and Q-Force® products are not certified organic.

FRS® Healthy Energy® and Q-Force® products are not certified by the NSF.

​FRS® Healthy Energy® and Q-Force® products are not certified by the NSF.

FRS® Healthy Energy® and Q-Force® products are gluten-free.

FRS® Healthy Energy® and Q-Force® products are gluten-free.

Some FRS® Healthy Energy® products are non-GMO.

​Please visit our Product Comparison Chart to see which products are non-GMO.  This information is also available on the product pages for each product.

FRS® Healthy Energy® and Q-Force® products contain no artificial flavors, synthetic colors, artifical sweeteners, or chemical preservatives.

FRS® Healthy Energy® and Q-Force® products contain no artificial flavors, synthetic colors, artifical sweeteners, or chemical preservatives.

Is it OK to consume FRS® Healthy Energy® and Q-Force® products if I am...

... on any medications?

If you have a medical condition that requires medication or are under a physician’s care – before consuming our products, we advise you to consult with your medical care professional by showing them the product ingredients/supplement facts of the product of interest.  This information is available on the individual product pages.

... pregnant or nursing?

​We recommend that pregnant women or nursing mothers consult with their medical care professionals before consuming our products as they contain antioxidants and a small amount of caffeine.

... a teenager, child, or infant?

Our products are not recommended for infants or young children under the age of 12-14.  Always get parental or guardian approval prior to serving our products to teenagers because some products contain a small amount of caffeine.  When present, the amount of caffeine is equivalent to about 1.5-4oz of coffee depending on the product form.  Please visit our Product Comparison Chart to see which products contain caffeine.  This information is also available on the individual product pages.

... living with ADHD or ADD?

​If you have a medical condition that requires medication or are under a physician’s care – before consuming our products, we advise you to consult with your medical care professional by showing them the product ingredients/supplement facts of the product of interest.  This information is available on the individual product pages.

Information About Product Packaging

If the cap on my bottle is broken, is the product still OK to consume?

If the cap was broken prior to opening, we do not recommend consuming the product.

What if my order arrives with damaged product in it?

Please contact Customer Service at CustomerService@frs.com or 877-377-4968, Monday through Friday, 7:00 am to 4:00 pm Pacific Time.

Are the plastic bottles used by FRS® Healthy Energy® BPA-free?

All of our bottles are BPA-free.

What if the wrap on one of my soft chews is missing or damaged when I open the bag?

This is a very rare occurrence.  However, we do not recommend consuming that particular chew if the wrapper appears to have been opened or tampered with.

Are FRS bottles recyclable?

Our bottles are all recyclable PET with the number “1” in the middle of the recycle triangle.

Can I redeem my empty bottles?

Our Concentrate bottles do not qualify for any state redemption programs. However, they are recyclable PET with the number “1” in the middle of the recycle triangle.

Please Click Here to visit the FRS International FAQs page for answers to website, account, or order questions.